Portal function not stopping with HTC VIVE

Enscape Issues
1

hi

i have just installed the latest alpha version, and i’m experience some issues with the portal function using HTC VIVE.

when i point at a position and presses and releases the button, it’s like encape does not stop this funktion, so im ported to where ever i point the ‘laser’.

Jorgensen

2

Hi Jorgensen,

we’re sorry to hear you’re having difficulties with Enscape.

Are you using Enscape for Revit or SketchUp?

Does the behavior still occur after a restart of Revit/SketchUp?

3

hi jonathan

sorry for my late reply - i thought that i get mails when i watch threads.

i’m using revit, and the problem persist. when i press the portal button, the ‘laser’ keeps staying on and move all over the place - i need to press ones more to ‘release’ it. never had this issue before.

the versions i use can be seen in the attached file.

jorgensen

version.PNG
version.PNG250×140 3.91 KB

4

Hi Jorgensen,

you can activate notifications in your account settings.

I would recommend you to downgrade to our latest stable version at first.
We will check this issue and will try to resolve it as fast as possible.

5

i will try downgrading.

6

i have just tried the stable version, and i have the same issue.

is it somehow possible to switch the two controllers so i can test if there is something wrong with the controller?

thanks

jorgensen

7

or is it possible to download older versions?

i have just testet in sketchup, and it gives me the same issue, but i guess that’ s obvious.

this is quite a problem for me as i have a presentation on monday.

jorgensen

8

i have just testet the controllers in both “the lab” and in unreal engine - no problems here - i can grab and release objects.

jorgensen

9

@Jorgensen we’ve found the source of this issue and fixed it in our latest stable version 1.9.1 for Revit.

10

thanks for fixing this issue.

jorgensen