Please help me!!!
I was in a hurry and didn’t receive an e-mail reply
The payment was automatically made because I had a regular subscription.
Please request a refund right after dawn on October 5th, the payment date.
I have not used the product and have canceled my subscription.
Please give me a refund
Hi @Minji_kim , and welcome to our Forum.
If, or rather since you’re still within your cancellation window, you’re eligible for a refund, so there’s no need to worry. We’ve received your report, a corresponding support case has been created, and one of our team members will reach out to you shortly.
Should there be anything else I may assist you with in the meantime, please let me know.