can't find live link scripts in 3ds max

Hi
I installed chaos vantage in all possible ways (i made sure live link installation is checked) but I cannot find in Max customize the toolbar chaos vantage so to work with the export to vantage or import from vantage very helpful scripts.
I have both 3ds max 2020 and 2021 installed but in non of them i can find the scripts.

Hi s.riegas

The scripts should be accessible from ||Customize|| > Customize User Interface > Toolbars > Chaos Vantage
https://ftp.chaosgroup.com/support/s…3_17-10-50.gif
2020-12-03_17-10-50.gif
You are saying they are not there after installation?

Best regards,
Alexander

Yes unfortunately
After installing i can t find the group chaos Vantage in catergories customize toolbar in 3ds max

Are both 3ds max 2020 and 2021 installed in their default folders:

  • C:\Program Files\Autodesk\3ds Max 2020
  • C:\Program Files\Autodesk\3ds Max 2021

Also do the following folders exist:

  • %localappdata%\Autodesk\3dsMax\2020 - 64bit\ENU\usermacros
  • %localappdata%\Autodesk\3dsMax\2021 - 64bit\ENU\usermacros

In those 2 folders the scripts should be installed.
Can you please send us the following file C:\Program Files\Chaos Group\Vantage\uninstall\install.log?

Best regards,
Alexander

https://drive.google.com/file/d/13gGpUYWbety5uUHXWlhI5bdhnHEiZH9y/view?usp=sharing

Hi Alexnader
Here you can find the install log.
Both Max installed in the folders you mentioned
and both folders exist but inside I can find no chaos vantage mcr.
Are there these scripts separately that you can send so that I install the scripts by draging in max as it used to be with script import lavina changes to max?
Thank you very much

Hello s.riegas,

Are you by any chance using a localized version of 3ds Max? We found a bug handling other versions of 3ds Max except the English one. The max script files should be installed in the folders as Alexander specified:

%localappdata%\Autodesk\3dsMax\2020 - 64bit\[B]ENU[/B]\usermacros
%localappdata%\Autodesk\3dsMax\2020 - 64bit\[B]ENU[/B]\usericons

where ENU indicates this is the English version of 3ds Max.

Let us know if that is the case please.

Best regards,
Simeon

Install the script as administrator?

Still an issue. I still have to install it almost every time I need to use it.

Hi Bobby,

Have you tried to completely uninstall/install 3ds Max? Since the other suggested methods didn’t work, I believe something in the registries got completely broken and are not working properly and are only working(or get cached properly) when Vantage is installed and then after a reopen/restart get deleted or broken or something similar. The very very very last thing I would try is to reinstall Windows(which is something I would not recommend so easily, I know the hassle that follows with installing all software afterwards ). You can also set another team viewer session request with the support before that using the https://support.chaos.com/.

Best regards,
Alexander

That would be a significant headache and wouldn’t be worth it.