Enscape 4.1 Borrowed License Not Working For Offline Use

Our IT department has set up a license server and it appears to be working as expected for the users that have been testing it. I was currently trying to test out borrowing a license and using it online and followed the steps in from the license server portal and ‘borrowed’ a license from the computer that I planned on testing from. This is shown in the attached screen shot. I then disconnected that same computer and tried to launch Enscape from Revit but get the “License Notice” error notice. Am I missing a step somewhere? I followed all of the steps I was able to find on Chaos’s help pages.

Any help would be appreciated


Hi @elliott.klinger and thanks for your post - In this regard given the specific License Notice you are receiving please also double check this with our licensing team by simply forwarding this behavior via the Help Center as generally recommended for assistance currently (as we are also investigating an ongoing problem affecting certain (floating) licenses) : How do I contact Support? - News & FAQ - Enscape Community Forum

You can also include a link to this thread for reference. Once more thank you in advance for your cooperation too here, you will be contacted soon thereafter. Feel free to also let me know once submitted and I’ll have look if we’ve received everything accordingly.