Error Starting Enscape: Method not found

Hi all,

I’m receiving an error message from enscape saying there is an error when i tried to start Enscape on Revit 2018.

This is a brand new Dell PC with GTX 1660Ti Graphics card and should be sufficient to run Enscape. I have checked the Nvidia control panel and it doesn’t seem like any of the integrated GPU is being used, I made sure that the GTX 1660 Ti is being deployed for Revit.exe

Any help is greatly appreciated.

@jkmarchitects , thanks a lot for your report and welcome to our Forum!

Please kindly then send us a dedicated feedback report so that we can analyze the cause behind this problem further:

https://enscape3d.com/community/blog/knowledgebase/using-the-feedback-button/

Thank you very much in advance, we appreciate it. :slight_smile:

Hi Demian,

A representative named Lautaro from Enscape Support had diagnosed the problem and provided a solution! See below:

Thank you for contacting us here at Enscape.

I am sorry to hear about this issue.

It looks like a Revit specific issue that occurs in version 3.0.2.

Can you please roll back to version 3.0.1 available to download here, and confirm if the issue persist afterwards?

Looking forward to your reply.

Rolling back to a previous version helped to solve the problem. I suppose moving forward, the next version of enscape will address this issue? Thanks again!

@jkmarchitects , I’m glad to hear my dear colleague Lautaro has already helped you further! :slight_smile: And yes, it’s of course priority to have this then resolved in the next available version! Let me know whenever you have any other questions.