No Active Products

After installing the update last night Enscape would not log in with Revit, instead I had a blue screen about my license not being valid. I had a stand alone license and now it was tellig me I had a floating one.

When I log into enscape direct it shows I have no “You have no active products” as well as “You have no available licenses”.

I have raised a ticket and I know people are busy, but I have work I need to send out to a client.

Hi @TonyG07 and thanks once more for reporting this - As per the other reply I just sent you we (the licensing team) are currently looking into this and you will hear back from us rather soon.