Hi, I’m wondering if enscape doesn’t provide education licenses anymore?
I’ve previously emailed educational@enscape3d.com, was sent an agreement to sign.
but once signed, there was no reply, it’s been over a month now, and still nothing.
We still provide them - nothing has changed in that regard. If you share your e-mail with me via a DM I’ll check why you haven’t heard back from us. Meanwhile, feel free to check your spam/junk folders as well, maybe some e-mail from us landed there by accident?
Hi Demian,
I’ve DM’ed you, please let me know if you figure out what the problem is, thanks.
I’ve checked my spam/junk, nothing there.
Thanks a lot - I’ll check with our EDU department and get back to you again with further news, in case we also contact you via your e-mail address.
Hi I have a deadline in 3 weeks and my educational licence has run out i have emailed the educational department and have tried to apply for a new one please could you help me
Feel free to send me your license via a DM - and, when did you contact our educational department? 
It has been months, and there has been no updates.
@evo85210 , I’m very sorry to hear about that - it is still in process and handled by a colleague of mine. I’m not entirely sure why it has been taking so long (it’s not normal) but I’ll find out and let you know again as soon as possible. Please stay tuned for another day or two.
Me too, I had signed and sent the agreement over 1.5 months and get no reply even I chased many times. Could you help me to follow? The new academic year is coming and we are running out of time. Thanks.
@whsuen
Just got a reply from the edu team, 3 months…
I’m not sure why it takes so long to process, but better late than never I guess.
also can’t be too picking when they’re offering it for free.
@Demian_Gutberlet
Thanks for the help!
I am no problem it takes how long but please let me know what is the status. I chased many times but no feedback.
I am sorry to hear about that - it’s of course not normal that it took so long for the user above, so please also send me your educational e-mail via a DM and I’ll check the status.
I have sent you DM. Thank you for step in to follow.
@whsuen , my colleague had already sent you a reply back a while ago but it looks like it landed in your spam/junk folder perhaps? Could you check if that might be the case? Generally, you will receive another reply later as well. If you still do not receive any e-mails from us in the next few hours though let me know again.
@Demian_Gutberlet Thank you for your help. I received the email and will follow