I have bought the fixed seat license in November and i just had to format my laptop due to some issues. After that enscape has deactivated my license and i need it urgently for my ongoing projects. I have emailed the support to no avail, its been a week since. I sent a follow up email too.
Please resolve my issue and reactivate my license asap :((((
Sorry to hear about that @UN31 , you should’ve already received a response from us - how did you contact us, and can you also check your spam/junk folders for any messages from us? If you cannot find anything, please briefly send me your license via a DM and I’ll reset it for you.